Grievance Redressal & Support

Users may raise grievances concerning account access, payments, Campaigns, Advertisements, evidence, earnings, wallet entries, withdrawals, invoices, privacy or other BAN services.

To help us identify the matter correctly, please provide your registered details and relevant Campaign ID, Participation ID, Advertisement ID, Payment/Withdrawal reference or Invoice Number where applicable.

Grievance / Support Contact

BAN will review grievances based on available platform and transaction records and respond within a reasonable period, subject to the nature and complexity of the matter.

Security: Never send passwords, OTPs or UPI PINs when raising a grievance.

Last updated: 20 September 2026